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Agelyss™ Frequently Asked Questions
On this page you'll find answers to the most frequently asked questions. If you cannot find an answer here, please do not hesitate to contact customer support.
Please click on the question below to see the answer.
What is Agelyss™?
Agelyss™ was created to meet the needs of consumers wanting the highest quality skin care products with the science and research to back them up and at an affordable price. We provide premium products without the high cost.
Agelyss™ consists of a team of skin care professionals who look at the actual science behind what makes a product work.
We look through clinical studies to determine the exact ingredients and percentages that will be the most effective. The active ingredients in a skin care product are what make all the difference. While most skin care products contain only 2% active ingredients, Agelyss™ products contain 10% active ingredients with a minimum of 5 patented ingredients. Our high potency formulas are clinically proven to reduce the signs of aging and provide healthy, younger-looking skin.
Why should I trust Agelyss™?
All our products contain high-quality, patented ingredients that have been clinically researched and proven to provide the very best in skin care. We don’t include any harmful parabens, hormones, artificial fragrances or phthalates which may irritate skin, and our products are animal friendly and third-party tested to ensure quality control.
We further ensure our confidence in our products by providing you with a 365-day money back guarantee if you are in any way unhappy with the results of our products. You have nothing to lose when purchasing from Agelyss™.
Why should I buy from Agelyss™?
All our products have been designed and produced by a team of skin care professionals with all of the scientific research in mind. Every product is developed in accordance with biotechnology and scientific data. You will be getting a high-quality, high-potency product without the high cost.
Every Agelyss™ Product...
Contains a minimum of 5 patented ingredients based on the scientific research available.
Contains 10% active ingredients for the most noticeable results.
Does not contain any harmful ingredients such as parabens, hormones, artificial fragrances, or phthalates.
Is manufactured in an FDA registered laboratory that is also cGMP certified.
Is third party tested to ensure quality control.
Comes backed by a 365-day money back guarantee.
If you are looking for affordable skin care products that don’t sacrifice quality, turn to Agelyss™ before wasting your money on inferior products. Agelyss™ products will provide you with the youthful glow so many other skin care products fail to achieve.
Why do you have a 365-day return policy?
There are several reasons for offering a 365-day return policy.
First of all, we understand that you may be skeptical when purchasing skin care products online. We want to make sure you feel as comfortable as possible.
Second, we are confident in the quality of our products and the ingredients inside. We are confident that when you buy from Agelyss™ you are getting only the very best.
Third, we understand that not every product will work for everyone and we don't want you to pay for something that doesn't work for you.
Where can I buy Agelyss™ products?
Agelyss™ products are only available online at Agelyss.com or Amazon.
Is it safe to buy on Agelyss™?
Yes, we take securing your personal information very seriously. All information is safely encrypted and cannot be accessed by anyone else. Furthermore, our site is protected by SiteLock to protect against malware and Symantec to verify our security. Agelyss™ is also partnered with buySAFE to give you a guaranteed shopping experience for total peace of mind over your purchase.
How can I contact customer support?
You can either fill out our contact form by clicking here, give us a call at 800-437-0560 or send us an email at . Our friendly customer support representatives are here to help you.
Can I return products that are opened and I have tried?
Yes, we accept all bottles for returns (empty, used or unopened).
How do I request a refund?
Please use our contact form by clicking here, give us a call at 800-437-0560 or send us an email at and we'll make arrangements to give you a full refund (less shipping)
Do you sell to Canada?
Yes. We have many happy customers in Canada. Yet, it may take a little longer to get there because of the postal system.
Where do you ship to? Do you ship internationally?
We ship to any country worldwide. Please see our shipping rates at checkout.
Is my order sent out discreetly?
Yes. We always send out every package discreetly to protect the privacy of our customers. There will be no identifying information of the contents on the outside of package.
When can I expect my order?
That depends on what delivery method is requested. Please see estimated times at checkout.
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